Booking terms and conditions
Template to be reviewed by a lawyer before commercial use.
1. Scope
These terms govern bookings made on the iD Voyage website for excursions, cruises, accommodation and vehicle rentals provided by iD Voyage or its partners.
2. Request and confirmation
Every online booking is a request. It becomes binding only after written confirmation from iD Voyage, once availability has been checked with the provider.
3. Prices and payment
Prices are in euros and include local taxes unless stated otherwise. A 30% deposit is requested after confirmation; the balance is payable online or on site depending on the service.
4. Cancellation by the customer
Each listing shows its own cancellation terms. Otherwise: free cancellation up to 48 hours before an excursion and 14 days before accommodation.
5. Weather or force majeure
If safety cannot be guaranteed, the service is rescheduled or fully refunded.
6. Liability
Services are carried out by selected local partners. iD Voyage acts as an intermediary for its partners' services.
7. Complaints
Please send any complaint to ymelvd@gmail.com.