Frequently asked questions
How does booking work?
You send a request online. We check real availability with the partner, then you receive a confirmation email, usually within 24 hours.
When do I pay?
Only after confirmation. A 30% deposit secures the booking; the balance is paid online or on site.
Which payment methods do you accept?
PayPal (international cards), MVola, Orange Money, bank transfer and payment on site.
Can I cancel?
Yes, under the conditions shown on each listing. Excursions are generally refundable up to 48 hours before departure.
What if the weather is bad?
If conditions are unsafe for a sea trip, we offer a new date or a full refund.
Do you pick me up from my hotel?
Yes for most excursions, as an option. Tell us your hotel in your request.
What licence do I need to rent a scooter or car?
A valid licence from your home country; an international driving permit is recommended.